zt99 Terms and Conditions

1. General Terms and Enforceability of Agreement

zt99 is an online entertainment and betting platform operated for users in Bangladesh. These Terms form a legally binding agreement between the user ("you" or "member") and the zt99 authority ("we", "our", or "platform").

This agreement takes effect from the moment you first access the website. By using any service on the platform — such as playing games, placing bets, or making a deposit — you are automatically considered to have accepted these Terms.

zt99 reserves the right to modify or update these Terms at any time. Continued use of the platform after any changes constitutes your acceptance of the revised Terms. Members are advised to review this page regularly.

2. Account Registration and Accuracy of Information

Creating a personal account is required to participate on zt99. You must provide accurate, complete, and up-to-date information at the time of registration.

2.1 Account Security

You must keep your account password and login details strictly confidential. Allowing any third party to use your account is strictly prohibited. If you suspect that someone has accessed your account without authorization, notify the support team immediately.

2.2 One Account Policy

Each person may create only one account. If multiple accounts belonging to the same person are found, all accounts will be closed and any deposited funds may be forfeited.

2.3 Identity Verification

zt99 reserves the right to verify a member's identity at any time. A national ID card, passport, or other documents may be required. Withdrawals may be put on hold until verification is complete.

3. Eligibility and Age Requirement

The following eligibility conditions must be met to participate on the zt99 platform:

• You must be at least 21 years of age.
• The information provided at registration must be truthful and accurate.
• You must be using this service of your own free will.
• Participation from regions where online gaming is legally prohibited is not permitted.

4. Deposit and Withdrawal Policy

All financial transactions on the zt99 platform are fully secure and protected by SSL encryption. Payment methods and limits are as follows:

4.1 Accepted Payment Methods

zt99 currently supports only the following mobile banking methods:

• bKash — Bangladesh's most widely used mobile payment service
• Nagad — Mobile financial service by Bangladesh Post Office
• Rocket — Mobile wallet service by Dutch-Bangla Bank

4.2 Limits and Schedule

• Minimum deposit: ৳500 (for each method)
• Minimum withdrawal: ৳1,000
• Withdrawal processing time: 30 minutes to 3 hours (typically)

4.3 Transaction Responsibility

It is entirely the member's responsibility to ensure deposits are made to the correct account number. zt99 will not be held liable for any financial loss resulting from incorrect information. If you experience any issue with a transaction, contact support immediately.

5. Bonus and Promotion Terms

zt99 offers attractive bonus offers for its members. The following terms apply to all bonuses:

5.1 Welcome Bonus

New members will receive a 200% bonus on their first deposit, up to a maximum of ৳20,000. For example: depositing ৳1,000 will earn a ৳2,000 bonus, giving a total balance of ৳3,000.

5.2 Wagering Requirement

A wagering requirement applies to every bonus. For the welcome bonus, you must wager 20 times the bonus amount. Example: if you receive a ৳2,000 bonus, you must complete a total of ৳40,000 (৳2,000 × 20) in bets before the bonus funds can be withdrawn. Wagering is counted only on the bonus amount, not on the combined total of the deposit and bonus.

5.3 General Bonus Terms

• The welcome bonus can be claimed only once per account.
• Bonus funds cannot be withdrawn directly — they become withdrawable after the wagering requirement is met.
• Promotional bonuses cannot be combined with each other.
• Wagering must be completed before any bonus expires.
• zt99 reserves the right to make changes to the bonus program.

6. Betting Rules and Fair Play

All games and betting activities on the zt99 platform are conducted under a fair play policy.

6.1 Betting Guidelines

• Once a bet is placed, it cannot be cancelled or changed.
• If a bet is voided due to a technical error, the full amount will be refunded.
• Once the result of a bet is finalized, no appeal regarding that result will be accepted.
• If a technical fault is detected in any game, zt99 reserves the right to void that game or bet.

6.2 Sports Betting

General betting rules apply to cricket and other sports betting. If a match is abandoned or postponed for any reason, zt99 will settle bets in accordance with standard industry practice.

6.3 Responsible Gaming Policy

zt99 believes in responsible gaming. Members can set deposit limits, betting limits, and temporary breaks on their accounts. For more details on this, please visit our Responsible Gaming page.

7. Prohibited Activities

The following activities are strictly prohibited on the zt99 platform and will result in immediate account termination:

• Operating multiple accounts by the same person.
• Claiming bonuses through false or fraudulent means.
• Using software, bots, or automated systems to play games.
• Using any unlawful method to influence game outcomes.
• Using or stealing another member's account information.
• Using the platform for money laundering or illegal financing.
• Exploiting system vulnerabilities or bugs for unfair advantage.
• Operating an account on behalf of a minor.

8. Account Closure and Suspension

8.1 Closure at Member's Request

Any member may voluntarily close their account. In such cases, the member will be given the opportunity to withdraw any eligible balance; however, bonuses will be cancelled if wagering requirements have not been met.

8.2 Closure or Suspension by the Authority

zt99 reserves the right to close or temporarily suspend an account under the following circumstances:

• Violation of any clause of these Terms.
• If account information is found to be false or incomplete.
• If fraud or suspicious activity is observed.
• Upon instruction from a legal authority.

8.3 Appeal Process

If you believe your account has been closed unfairly, you may submit an appeal with full details to [email protected]. The authority will review your appeal within a reasonable timeframe.

9. Privacy and Data Protection

zt99 places the highest importance on protecting members' personal information. The platform uses SSL encryption technology to keep all your data secure.

We do not sell or transfer your personal information to third parties, except where required by law. To learn more about how data is collected, used, and protected, please read our Privacy Policy page.

10. Limitation of Liability

zt99 makes every effort to operate a safe and reliable platform. However, zt99 will not be held liable in the following circumstances:

• If a game or bet is affected by an internet connection failure.
• For any issue caused by the user's own device.
• If the service is disrupted due to natural disasters, pandemics, or other unforeseeable events.
• For losses caused by third-party software or payment gateways.
• If account information is compromised due to the member's own negligence.

zt99 will not be held liable under any circumstances for financial losses arising from gaming. All players are advised to bet only within their own means.

11. Changes to the Terms

zt99 reserves the right to modify, revise, or entirely reissue any part of these Terms at any time. Members will be notified by email of any significant changes.

If you continue to use the platform after revised Terms are published, it will be assumed that you have accepted the new Terms. It is your responsibility to review this page regularly.

12. Contact and Dispute Resolution

If you have any questions or comments about these Terms, please contact our support team:

• Email: [email protected]
• Live Chat: Available 24/7 in Bengali and English

For any dispute or complaint, we will first try to resolve it by contacting us directly. Both parties will make an effort to settle the dispute in good faith.

Any legal matters related to these terms will be resolved in accordance with the applicable legal framework. zt99 always handles every complaint in a fair and transparent manner.